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Home > FAQ > How to Book A Tour & Make Payment?
 
 How to Book A Tour & Make Payment?
 

Once receiving your inquiry, we will tailor-made an ideal tour itinerary and price according to your individual request. When it finally meets your demand, it's the right time for you to book your China tour with us. Please find the procedures step by step:

1) E-mail to inform us that you accept the tour itinerary and price we provided.

2) Reservations and Payments
We suggest that you book your China tour at least one month before your arrival date, especially in the peak seasons (April, May, September, October). A deposit (which depends on what kind of tour) per person you’ve booked is required to secure your reservation when you confirm your trip with us. The balance can be paid when you arrive in CITSCQ. If you don't come to our company, it should be paid in full no later than 15 days prior to your China tour date.

3) Cancellation

You may cancel your confirmed booking, but this must be in writing. But cancellation occurs after your confirmation to book the tour, or if you fail to pay the full cost of the tour within the specified time, you will be liable to pay cancellation charges. Cancellation charges are as follows:

- If you cancel your tour more than 30 days before the start of your tour with us you forfeit $100 from the deposit you paid. We will refund the rest of the deposit back to you in 30 days. (Other travel agencies require the full deposit.)

- If you cancel your tour within 30 days but more than 7 days before the start of your tour you forfeit 30% of the cost of your tour.

- If you cancel your tour within 7 days of the start of your tour you forfeit 50% of the cost of your tour.

- If you fail to show up at your scheduled arrival time without prior notice, you forfeit 100% of the cost of your tour.

- If you cancel the tour programs due to your own reasons when touring in China, there is no refund of any expense you have already paid. If you want to book some extra programs, you need to pay for the extra cost.

The effective date of notification regarding cancellation will begin when the notification is received at our premises in writing (email or fax).

Refunding
- If you have paid your deposit but then cancel the tour more than 30 days before the start of your tour, we will refund all the deposit except $100 per person cancellation fee.

4) How to make the payment?

There’re two ways to make the payment to us:

1. Money transfer to Bank of China:

Here is the bank account information in English:
Bank Name: BANK OF CHINA CHONG QING BRANCH
Account Name:  CHONG QING CHINA INTERNATIONAL TRAVEL SERVICE
Account Number:  864202519808095014
Swift Code: BKCHCNBJ59A
Address: ZHONG SHAN 1 RD. 218# CHONG QING CHINA

Here is the bank account information in Chinese:
开户行:中国银行重庆分行
户名:重庆中国国际旅行社
银行帐号:864202519808095014
银行代码:BKCHCNBJ59A
银行地址:中国重庆中山一路218号

Remarks:
a. The quote excludes the transfer fee, and tourists should be responsible for this part.
b. Once making the payment, please fax the receipt of the payment provided by the bank to us. (Fax No: 86-23-63851292)
c. After our confirming your payment, a piece of official and legal invoice of CITSCQ will be issued and faxed to you as a solid evidence of your Booking & Payment.

2. Pay by paypal

Paypal Account Number: minshen@citscq.com

Remarks:
a. The quote excludes the transfer fee, and tourists should be responsible for this part.
b. Once making the payment, please inform us immediately.
c. After our confirming your payment, a piece of official and legal invoice of CITSCQ will
be issued and faxed to you as a solid evidence of your Booking & Payment.

6) Once we received your deposit, we will make all the reservations concerning your itinerary within one week. We will send you a confirmation e-mail when all the bookings are secured.

On behalf of all the staff in CITSCQ, we wish you have a wonderful China tour!




Copyright 2003-2008. All rights reserved by China International Travel Service. ChongQing
Tel: (0086)23-63876537/63876517 Fax: (0086)23-63850196/63851292
Email: zhanglu@citscq.com echochen@citscq.com
Company websites: http://www.citscq.com  http://www.hikeyangtze.com   http://www.chinatravelguiding.com
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